Our commitment to health and safety

Dear guests,

Our hotel‘s highest priority is the health and safety of our guests and employees. In response to the development of the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the local authorities and most importantly from the Bavarian State Government. We kindly ask you to carefully read the below recommendations and rules.

General:

• If you show symptons of an acute respiratory disease or fever we unfortunately cannot host you in our restaurant or accomodate you in our hotel.

• All our guests and members of staff are required to wear masks in the hotel. Masks can be provided at our reception (€2).  

• Please keep a physical distance of at least 1,5 m to all other people in the hotel.

• Please use our hand washing facilities and disinfectant dispensers and please adhere to the general hygiene rules.
 

Restaurant:

• Please make a reservation prior to visiting our restaurant or terrace

• Opening times of our restaurant: 6 pm till 10 pm

• Our members of staff will accompany you to your table 

• Please note that food and beverages can only be consumed at a table

• All our guests need to wear masks in our restaurants. When seated, guests may take off their masks.

• Please keep a physical distance of at least 1,5 m to all other people in the hotel.

• Your invoice is being settled at the bar.
 

Bar and Bistro:

• Our Bar and Bistro are closed until further notice. Please note that the bar is currently only being used to settle your bill.
 

Spa and sauna:

• Our spa and sauna will open again on Monday, June 22nd.
 

Elevators:

• Please use our elevators only individually or with other people sharing a room with you.
 

Breakfast:

Our delicious breakfast is being served in 3 slots between 6:30am and 11am. Please advise our members of staff at reception a day in advance which slot suits you best. Our staff will serve you directly from our buffet. Please note that the number of guests is limited for each slot.

Our breakfast slots are as follows:

6:30am –  8:00am

8:15am –  9:30am

9:45am – 11:00am
 

Check out:

Our members of staff at reception will be of assistance from 7am until 9 pm. We kindly ask you to adhere to the physical distancing rules.  

We are committed to implement all imposed health and safety measures responsibly and kindly ask you to co-operate by implementing these measures.